If you are not fully satisfied with your purchase for any reason, we offer a 14 day window in which you can notify us via e-mail that you would like us to send you a pre-paid return label.

FIRST: Items that you wish to return must be in unworn condition. Tags must be attached and liners must still be on. If items have notable perfume scents or visible stains, a return will not be allowed. You can fill out the form below with your information and we will get the return process started on our end. Please be sure to include your order number and reason in the required fields.

If you placed an order online, we are currently not offering exchanges. You should instead place a new order for the item(s) you desire. You can however, bring in your items for exchange in store at our storefront located at 14900 SW 136TH ST #105 MIAMI, FL 33196

No, shipping costs are non-refundable.

We are not responsible for mis-delivered packages by USPS. We do everything to get your orders out in a timely fashion. Once your order leaves our facility it becomes the post office's responsibility and they should be contacted with the tracking number we provided for further assistance.

All items marked 20% off or more cannot be returned or exchanged. 

We issue a refund as soon as we receive your return. It may take 3-5 business days, varying from credit institution to the next, to post to your original payment method.

Custom pre-orders are non refundable but are eligible for store credit only. We do not offer returns or exchanges on special orders due to the specificity of the order itself.