- What is your return policy?
- How do I return my online purchase?
Items that you wish to return must be in unworn condition. Tags must be attached and liners must still be on.
If items have notable perfume scents or visible stains, a return will not be allowed.
You can e-mail us to request a pre-paid shipping label at: email@example.com *for purchases within the United States*
Please indicate in your e-mail the item(s) you'd like to return and the reason and we will get the return process started on our end.
- I want to exchange my item for a different size/color?
If you placed an order online, we are currently not offering exchanges. You should instead place a new order for the item or items you would like.
You can however bring in your items for exchange in store:
14900 SW 136TH ST #105 MIAMI, FL 33196
- Is shipping refundable?
Shipping costs are non-refundable.
- I didn't get my order?
- Can I return or exchange Clearance/Final Sale items.
All items in these sections cannot be returned or exchanged.
- When will I get my money back?
We issue a refund as soon as we receive your return. It may take 3-5 business days, varying from credit institution to the next, to post to your original payment method.
- Can I get a refund on a Special Order?