Refund Policy
RETURNS & EXCHANGES
We want you to love your FJ SWIM pieces. If something isn't right, we're here to help.
Store Credit & Exchanges We accept returns for store credit on all full price items within 14 days of delivery. Store credit never expires and can be used on any future purchase.
How to Return Email us at sales@fjswim.com with your order number and reason for return. We'll send you a pre-paid return label within 1–2 business days.
Miami Local? Skip the shipping and bring your items directly to our studio: 14900 SW 136th St #109, Miami FL 33196 Monday–Friday 10am–5pm | Saturday 10am–3pm
Item Condition Items must be unworn, unwashed, and unsoiled. Hygiene liners must be intact. Tags must be attached. Items that do not meet these standards will not be accepted.
Final Sale Items The following cannot be returned or exchanged:
- Sale and clearance items
- Items purchased with a promotional code of 20% off or more
- Custom/special orders
- Gift cards
Exchanges We currently do not offer online exchanges. To exchange, return your item for store credit and place a new order. For in-person exchanges visit our Miami studio.
Refunds We do not offer refunds to the original payment method. All approved returns will be issued as store credit within 3–5 business days of receiving your return.
Shipping Return shipping is on us for US customers. We are not responsible for packages lost or damaged in transit.